Frequently Asked Questions
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Choosing a watch
What is a drum roller watch?
A drum roller watch shows the time on scroll wheels instead of hands. On the Three Roller Series each wheel is marked with a track of hours and minutes, and the wheels roll to show the current time.
What is the difference between the three series?
- Three Roller Series: a newly designed movement that replaces the hands with scroll wheels.
- Multi Function Series: the roller and the analog hands run independently, so you can show two different times at once, with a chronograph function.
- Disc Display Series: an hour and minute disc display on a quartz movement, with an integrated LED light.
Which watches can show two time zones?
The Multi Function Series. Each of these pages lists "Dual Time Zone (Analog time + Roller time)": the roller and the hands operate independently, and you can preset two different locations.
Which watches come on a metal bracelet?
The Metal Bracelets collection lists the stainless steel bracelet versions. Some other pages list a leather strap and a bracelet together in their specifications; the options on the page show what is offered.
What sizes and case materials do the watches come in?
Case sizes run from 43 MM (Horzonte) to 45 MM (Apex and Drifter); most Multi Function models are 44 MM. Case materials differ by model, from 316 stainless steel and stainless steel to alloy and plastic. The Specifications list on each watch page gives its own case size and material.
What do the options on a watch page mean?
Each option chooses a version of the same watch, for example a case colour, a strap colour or a dial. When you pick one, the pictures, the SKU and the stock line on the page change to match that version.
Ordering on WhatsApp
How do I order a watch?
- Open the watch you like and choose its options.
- Tap Add to cart.
- Open the cart and go to checkout, enter your delivery details and choose how to pay from the options shown.
You receive an order confirmation once the order is placed.
Can I still ask on WhatsApp?
Yes. The WhatsApp button on every page opens a chat with the store. Ask about a version, a strap or availability before you order, or about an order you have placed.
Do I need an account to order?
You can check out as a guest, or create an account to see your orders and save your details for next time. Payment is chosen at checkout from the options shown there.
How do I know if a watch is in stock?
The stock line under the price shows the state of the version you have chosen, for example "In stock" or "Out of stock", and it changes when you change an option. A version that is out of stock cannot be added to the cart.
Can I ask a question before I order?
Yes. Use the WhatsApp button on any page, or write to us from the Contact page. Ask about a version, a strap or availability before you decide.
The watches themselves
How do I set the time on a three roller watch?
Step 1, roller positioning: press button A and hold for 2 seconds, and the rollers start rolling and stop at random. Use buttons B, C and D to control them: B advances to the 12 o'clock position, and C and D advance to zero. When they show 12:00, press A or wait 15 seconds.
Step 2, present time: press button B and hold for 2 seconds, and the hour digit moves as a signal. Press B to advance the hour, C for the first minute digit and D for the second. Press A, or wait 15 seconds, to confirm. Hold a button to speed up the movement.
What movement do the watches use?
The Three Roller Series uses a drum roller movement. The Multi Function Series pairs a drum roller movement with an analog hands movement. The Horzonte uses a quartz movement with an hour and minute disc display and an integrated LED light.
Are the watches water resistant?
Each watch page states its water resistance in the Specifications list. Most models list 3 ATM; Maneuver, Racer 17 and Throttler list 5 ATM. The Horzonte lists 3 ATM (30 meters) and describes this as protection against splashes and brief immersion.
Does a watch have a chronograph?
The Multi Function Series pages list a chronograph function. For how a particular model's timing function works, ask us on WhatsApp before you order.
Who makes T-ENGINE watches?
T-ENGINE is a Hong Kong brand that describes itself as a revolutionary chronograph reading concept: a traditional watch design that incorporates a new movement and reading concept. The watches here are its drum roller and disc display models.
After you order
What about delivery, payment, returns and warranty?
Delivery and payment options are shown at checkout before you place the order. For returns and warranty on a particular watch, ask us on WhatsApp or through the Contact page before you order.
What happens after I place an order?
You see an order confirmation with your order number, and you can follow the order from Track Order (or your account, if you signed in). The store may contact you to confirm delivery. Its opening hours are listed on the Contact page.
Can I change the strap or choose another version later?
Several models list more than one strap or band in their specifications, and the versions shown on the page are the ones offered. Whether a strap can be changed after a purchase is not stated on the watch pages, so ask on WhatsApp.
Did not find your answer?
Ask the store directly and a person will reply in the chat.